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What is HRO?

High Reliability Organizing (HRO) developed as a means to make an organization or unit stronger. In its natural state we historically found it in environments of danger or uncertainty such as military combat, firefighting, or business activities. While proactive components (plans and anticipation) and reactive components (after action reviews) are necessary parts of HRO, High Reliability itself derives from the ability of the organization and individuals to interact in real time with uncertainty or threat from the external environment.

HRO describes on the organizational level the structure necessary for High Reliability, on the social level the collaboration found in response to threat, and on the individual level the satisfaction of problem solving while modulating threat responses. These three levels facilitate the free flow of information and the migration of action for a quick response to, and interaction with, surprise or accelerating events. The High Reliability Organization emerges from the interactions between people responsive to the environment in an organization that allows this.

Event Registration - Spring Session

We are proud to bring you the 2014 Eighth International (HRO) Conference March 28-30, 2014. This event will be hosted by the University of North Texas Health Science Center in Fort Worth, Texas.

The topic: Sustaining High Reliability

Download Info REGISTER NOW!

• Strategies to overcome resistance to HRO

• Reaching High Reliability (through simulation)

• The Business Case for HRO

The 8th International High Reliability Organizing Conference will have a pre-conference session March 28. This is the only non commercial, international, inter-industry conference that brings together academicians, consultants, and practitioners from vastly different fields to share and leverage research and experiences related to High Reliability.

The International HRO Conference series is a widely attended event with global attendance and a wide spectrum of industry participants, representing healthcare, petrochemical industry, all forms of transportation, public safety, and business.

This conference brings together practitioners who share their success and failure stories at the sharp end of operations. Learning how to fail, recover, and learn is basic to the growth of the individual and organization in a complex environment.





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